Refund policy

At Brew Charge, we want you to love your gear as much as your first cup of coffee. If something's off, we'll sort it out — no decaf energy, we promise.

We offer refunds for:

• Items sent incorrectly (wrong order, our bad)
• Damaged or defective products

Refund requests must be made within 30 days of the purchase date.

To request a refund, contact us at support@brewcharge.shop with your order number and a quick rundown of what went wrong.

This Refund Policy may be updated at any time without prior notice. For the most current version, please reach out to support@brewcharge.shop

For best long-term results (i.e., keeping your gear as fresh as your morning brew), please refer to the washing and care instructions included with your purchase.